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Come work with us at Reflect, a wellness experience that uses biofeedback to help guide you towards daily relaxation.

Open Positions
Women using reflect orb biofeedback device
hands holding reflect orb

Open Positions

Reflect is looking for a Customer Support Specialist.

We are Reflect Innovation – an up-and-coming startup developing an innovative science-based product for relaxation. We have raised over $6M to date, are VC backed, and have just launched our first product, Reflect, in the US market in January 2022. Reflect is a hand-held orb that utilizes Biofeedback to help people achieve relaxation in their daily life. 

We’re looking for a passionate Customer Support Specialist . You will be the first person our customers turn to. Working in the wellness space, you will need to have a kind, helpful attitude and a passion to help. 

We are a team of nine, headquartered in Tel Aviv and support hybrid work.

Your responsibilities will include:

  • Interacting with customers and building relationships by handling questions and concerns with speed, professionalism and empathy
  • Identifying customer needs and helping with specific features
  • Planning, creating and maintaining a knowledge base to familiarize customers with our product
  • Communicating customer feedback to relevant teams
  • Defining and tracking KPIs to maintain constant improvement of the customer experience

Qualifications:

  • Native-level English – Great proficiency in written and spoken English
  • Empathetic problem solver with a great attitude
  • Strong analytical skills and technical orientation
  • Quick learner, enthusiastic team player and great communicator
  • Independent with an ability to multitask, prioritize and manage time effectively
  • Passionate about impacting the world by helping people feel better
  • Previous Customer Support experience is an advantage

Send us your CV to careers@reflectinnovation.com

Reflect is looking for a Product Manager.

We are Reflect Innovation – an up-and-coming startup developing an innovative science-based product for relaxation. We have raised over $6M to date, are VC backed, and have just launched our first product, Reflect, in the US market in January 2022. Reflect is a hand-held orb that utilizes Biofeedback to help people achieve relaxation in their daily life. 

We’re looking for a passionate product manager with experience in consumer facing mobile apps. You will lead product efforts as we roll out our product to customers for the first time, and will be in charge of maintaining an exceptional product offering.

We are a team of nine, headquartered in Tel Aviv and support hybrid work.

Your responsibilities will include:

  • Planning, managing and executing the product roadmap and vision
  • Making user-centric and data-informed product decisions with qualitative and quantitative research
  • Writing product specifications and tracking implementation of product features and improvements
  • Working closely with the development team, designers, marketing and business units
  • Engaging with customers and translating feedback into prioritized product requirements
  • Defining and tracking product KPIs to maintain constant improvement

Qualifications and Experience:

  • 3+ years experience as a Product Manager responsible for a mobile application
  • Great understanding of all aspects of the product development lifecycle
  • User-Experience oriented, with experience in funnel improvements
  • Excellent understanding of data and how to interpret it
  • Strong execution of qualitative and quantitative analysis
  • Experience in outbound product activities of directly engaging with users
  • Experience with B2C and B2B2C products (Advantage)
  • Experience with medical/health and wellness products (Advantage)
  • Professional, independent, highly motivated team player
  • Process and details oriented
  • Passionate about impacting the world by helping people feel better

 

Send us your CV to careers@reflectinnovation.com

Reflect is looking for a Head of Science.

We are Reflect Innovation – an up-and-coming startup developing an innovative science-based product for relaxation. We have raised over $6M to date, are VC backed, and have just launched our first product, Reflect, in the US market in January 2022. Reflect is a hand-held orb that utilizes Biofeedback to help people achieve relaxation in their daily life. 

We’re looking for a Head of Science to lead research to further the product and cement the company’s impact. At Reflect, science is at the core of everything we do. We see it as our mission to be a bridge between hardcore science, exceptional product experience and mindfulness practices. Our head of science will be actively engaged in product development, marketing messaging and the strategic leadership of the company, 

We are a team of nine, headquartered in Tel Aviv and support hybrid work.

Your responsibilities will include:

  • Creating a science roadmap aligned with the company’s business goals
  • Overall responsibility of trials: design, data gathering, execution and publishing findings in scientific publications
  • Gathering, analyzing and presenting data to improve the product
  • Collaborating with academic institutions and health leaders
  • Working closely with development, marketing, business and product teams

 

Qualifications and Experience:

  • M.Sc. or Ph.D. with deep biological understanding
  • Extensive experience in physiological data collection and analysis
  • 3+ years of industry experience in a strategic scientific role in the neuroscience field
  • Experience in publishing scientific papers
  • Experience in data analysis and writing code (MATLAB, Python)
  • Experience with ECG and EDA signals – Advantage
  • Ability to manage multiple projects and communicate complex topics in an easy manner
  • Ability to lead independent research, while being a team player
  • Ability to engage key opinion leaders in the scientific community
  • Great proficiency in written and spoken English
  • Experience with working in Start-ups – Advantage
  • Passionate about impacting the world by helping people feel better

 

Send us your CV to careers@reflectinnovation.com

 

Can’t find something that’s right for you?

If you’re passionate about wellness and IoT consumer products, but don’t see anything relevant to you at the moment – write to us, we’re always looking for good people.

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